Workers Compensation & CTP Psychology Services for Workplace Injury Recovery
Injured at work or in a car accident?
You may be entitled to free psychology treatment
- Free* for eligible WC & CTP claims
- GP referral accepted
- Telehealth available
1000+ Trusted Patients
Regain your driving confidence with
In-clinic and On-road driving rehab sessions
- OT-qualified specialists
- CTP claim covered
- In-clinic & on-road sessions
1000+ Trusted Patients
Recover after an accident with
EMDR trauma therapy by trained therapists
- PTSD & trauma specialists
- Evidence-based therapy
- Eligible CTP & WC Claims Covered
1000+ Trusted Patients
Are you entitled to Free Psychology Treatment?
For many people, the answer is YES!
If you have an eligible Workers Compensation, CTP or TAC claim, psychology and counselling may be covered as reasonable and necessary treatment, with nothing to pay out of pocket*
- Accepted Workers Compensation claim
- CTP or TAC claim after an accident
- Referral from GP or nominated treating doctor
No referral yet?
We’ll explain what you need from your GP and guide you through the next steps
Our Services
Psychology & Counselling services
We offer specialist psychology and counselling for people recovering from a workplace injury or motor vehicle accident, plus driving support for those getting back on the road. Every service is built around Workers Compensation and CTP claims, and is free* for eligible patients
Psychology Consultation
Psych Functional Assessment
OT Driving Assessment
EMDR Therapy
Tinnitus Counselling
Driving Rehabilitation
Who We Help
Psychological support for everyone involved in a claim
A workplace injury or accident affects more than the person who was hurt. We work alongside everyone involved in the claim to keep recovery on track
We help you work through the anxiety, depression, PTSD or trauma that can follow a workplace injury, and treatment is free* for eligible Workers Compensation claims. Early support can make a real difference
A motor vehicle accident can leave more than physical injuries. We help you process the anxiety, trauma or fear of driving that can follow a crash, with treatment free* for eligible CTP claims, so you can return to daily life
When an employee experiences a psychological injury at work, the right support matters. We provide specialist assessments and therapy that support your obligations and help your staff recover and return to work
We deliver timely, evidence-based assessments and treatment reports to support your claims decisions, with clear communication, prompt turnaround and outcomes you can confidently rely on
Your patient is in good hands with us. We provide regular progress updates and clear reports, so you always know how they're tracking, and we handle the claim requirements so referring is simple
How to get started
How do I access psychological treatment through my claim?
Accessing specialist care through your claim is straightforward at Mind Solution Group, and we handle the paperwork so eligible patients pay nothing out of pocket*
Step One
Send a Referral
Ask your GP or nominated treating doctor for a referral
Step Two
Book Your First Consultation
Our team confirms an appointment with you, in person or via Telehealth
Step Three
Ongoing Treatment
Your insurer approved treatment plan continues under your claim
Practical Guidance for Recovery and Claims
What makes us different
Specialist Care That Understands Your Claim and Your Recovery
Australia-wide support
Access psychology and counselling across Australia via Telehealth
Access specialist psychology and counselling wherever you are, with Telehealth available nationwide and driving services provided across New South Wales
Psychology & Counselling
Available across Australia, in person where available and by Telehealth nationwide
Driving Assessments & Rehabilitation
Available to eligible workers compensation and CTP patients throughout NSW
Find Support Near You!
What people say
Real stories from our clients
1000+ Trusted Patients
We aim to create a comfortable space where you feel valued and supported in achieving your goals.
Frequently Asked Questions
Do you have any questions?
Contact us at the office nearest to you or submit an inquiry online
Do I need a GP referral to see a psychologist for a workers comp claim?
In most cases, yes. For a Workers Compensation claim this is a specific workers comp referral from your nominated treating doctor, not a Medicare Mental Health Treatment Plan, and it links your psychological treatment to your work injury. You don’t need your insurer’s approval before booking a first appointment, and if you don’t have a referral yet, we can talk you through exactly what to ask your GP
How much does psychology cost under Workers Compensation or CTP?
For patients with an eligible claim, there’s no cost to you. Sessions are billed directly to your insurer at the rates set by the scheme, so you don’t pay upfront. If your care ever needs to extend beyond what’s currently approved, we’ll always talk it through with you first.
What conditions do you commonly treat?
We work with the psychological impacts of workplace injuries and motor vehicle accidents. That includes primary psychological injuries, such as trauma, bullying or harassment at work, and secondary conditions like anxiety, depression or PTSD that develop after a physical injury. We also help with adjustment difficulties, sleep problems and the loss of confidence around returning to work or driving, and provide tinnitus counselling for noise-related injuries.
What if my claim hasn't been accepted yet, can I still start?
Yes, in some cases, once your claim has been lodged. Many Workers Compensation and CTP schemes let reasonably necessary treatment begin while your claim is still being assessed, so you don’t always have to wait for a final decision. The process and early-treatment limits vary from scheme to scheme, so contact us with your claim details and we’ll help you understand what applies to you.
Can I choose my own psychologist?
Yes. If you have a preferred psychologist or counsellor at Mind Solution Group, you or your GP can name them on the referral and we’ll do our best to accommodate it. If you begin with one of our clinicians and later feel someone else would suit you better, that’s completely fine too, we’ll help you make the change.
How long does treatment usually last under a claim?
There’s no fixed number of sessions. Treatment under a Workers Compensation or CTP claim continues for as long as it stays reasonable and necessary and is approved by your insurer. Your psychologist reviews your progress regularly and requests further sessions when they’re needed, so your care is guided by your recovery rather than a set limit.
Can I receive treatment via Telehealth?
Yes. Workers Compensation and CTP schemes generally cover Telehealth psychology sessions on the same basis as in-person ones, so attending by video doesn’t change what you’re entitled to or what’s covered. It’s a practical option if you live regionally, have limited mobility after your injury, or simply prefer the ease of being at home.
Do you provide reports for insurers and case managers?
Yes. Alongside treatment, we prepare the reports the schemes rely on, including treatment requests, progress and review reports, and psychological functional assessments, all written clearly and in line with scheme requirements. We know these often drive time-sensitive claims decisions, so we focus on prompt turnaround and straightforward communication. Insurers and case managers can request an assessment directly through our team.
Can my GP refer me?
Yes, and it’s straightforward. GPs and nominated treating doctors can refer through our referral form, noting the claim type and the psychological symptoms related to the injury. We handle the scheme paperwork from there and send regular progress updates, so the referring doctor stays in the loop of their patient’s care. If you’re unsure which service fits, our team is happy to talk it through before you refer.
Are your psychologists AHPRA registered?
Yes. Every clinician is registered with the Australian Health Practitioner Regulation Agency (AHPRA) or is a qualified counsellor, which means they meet nationally regulated standards for training, ethics and ongoing professional development. Just as importantly, they work day to day within the Workers Compensation and CTP schemes, so they understand the claim requirements as well as the clinical side. That combination keeps your treatment both effective and properly supported under your claim.
Do you provide psychology services across Australia?
Yes. Our psychology, EMDR therapy, functional assessment and counselling services are available in every state and territory, delivered in person or by Telehealth depending on your location and needs. Because Telehealth connects you with the same clinicians wherever you are, living outside a major city doesn’t limit the quality or continuity of your care.